SMTP2GO incident

Investigating an issue with email processing

Minor Resolved View vendor source →

SMTP2GO experienced a minor incident on June 5, 2025, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 01:19 PM UTC
Resolved
Jun 05, 2025, 02:28 PM UTC
Duration
1h 9m
Detected by Pingoru
Jun 05, 2025, 01:19 PM UTC

Update timeline

  1. investigating Jun 05, 2025, 01:19 PM UTC

    We are actively investigating an issue affecting email processing, which may result in connection time-outs.

  2. investigating Jun 05, 2025, 01:19 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 05, 2025, 01:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 05, 2025, 02:28 PM UTC

    This incident has been resolved.