SMTP2GO incident

Email Delivery Delays - AU Region

Minor Resolved View vendor source →

SMTP2GO experienced a minor incident on April 30, 2026 affecting Email sending (SMTP service), lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 03:35 AM UTC
Resolved
Apr 30, 2026, 05:17 AM UTC
Duration
1h 42m
Detected by Pingoru
Apr 30, 2026, 03:35 AM UTC

Affected components

Email sending (SMTP service)

Update timeline

  1. investigating Apr 30, 2026, 03:35 AM UTC

    We are aware of an issue where some emails are currently stuck in the "Processed" status. Our team is actively taking steps to resolve the issue as quickly as possible.

  2. monitoring Apr 30, 2026, 04:00 AM UTC

    A fix has been deployed and we're continuing to monitor the situation. We are seeing email queues begin to clear and expect all delayed messages to be delivered shortly. Thank you for your patience, and we apologise for the inconvenience.

  3. resolved Apr 30, 2026, 05:17 AM UTC

    This incident has been resolved.