SMTP2GO incident

Display Issue of Processed Emails

Notice Resolved View vendor source →

SMTP2GO experienced a notice incident on June 13, 2025 affecting Member Dashboard, lasting 12h 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2025, 01:33 PM UTC
Resolved
Jun 14, 2025, 02:08 AM UTC
Duration
12h 34m
Detected by Pingoru
Jun 13, 2025, 01:33 PM UTC

Affected components

Member Dashboard

Update timeline

  1. investigating Jun 13, 2025, 01:33 PM UTC

    There appears to be a display issue that has been reported to our developers. Some customers are seeing emails stuck in processed, when emails have been delivered.

  2. identified Jun 13, 2025, 10:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 14, 2025, 02:08 AM UTC

    The backlog of delivery status updates has completed.