SMTP2GO incident

Database replication

Major Resolved View vendor source →

SMTP2GO experienced a major incident on November 28, 2024 affecting Member Dashboard, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2024, 11:10 PM UTC
Resolved
Nov 29, 2024, 12:25 AM UTC
Duration
1h 14m
Detected by Pingoru
Nov 28, 2024, 11:10 PM UTC

Affected components

Member Dashboard

Update timeline

  1. identified Nov 28, 2024, 11:10 PM UTC

    We have identified a database replication issue and are working implementing a fix.

  2. identified Nov 28, 2024, 11:33 PM UTC

    We are continuing to work on this issue. You may experience login errors, report display errors, or potential connection errors until this is resolved.

  3. resolved Nov 29, 2024, 12:25 AM UTC

    This incident has been resolved.