SMTP2GO experienced a minor incident on February 20, 2025 affecting Email sending (SMTP service), lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 20, 2025, 07:48 PM UTC
We are currently investigating an issue affecting processed emails on a few of our servers. Our development team is actively working to resolve this. We will provide an update as soon as more information becomes available. Thank you for your patience.
- identified Feb 20, 2025, 08:12 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 20, 2025, 09:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 20, 2025, 10:59 PM UTC
This incident has been resolved, and remaining emails are flowing through. If you encounter any further emails being held as "Processed" then please reach out to our support team for assistance. Thank you for your patience!