SMTP2GO experienced a major incident on January 7, 2025 affecting Email sending (SMTP service) and API Servers, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Email sending (SMTP service)API Servers
Update timeline
- investigating Jan 07, 2025, 05:38 PM UTC
There’s a temporary disruption with our API which seems to be affecting the processing and delivery of emails. Our team is investigating and will resolve it shortly.
- identified Jan 07, 2025, 06:40 PM UTC
The issue has been identified and a fix is being implemented
- resolved Jan 07, 2025, 08:56 PM UTC
This incident has been resolved.