SMSPortal experienced a minor incident on September 23, 2022 affecting Africa, lasting 10h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 23, 2022, 08:46 AM UTC
MTN SA are currently experiencing a delay in returning delivery receipts for a portion of messages. Please do not resubmit any messages that you believe may be affected. Type: DLR Delays Impact: Customers may experience inconsistent or delayed delivery receipts when sending towards MTN SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance.
- monitoring Sep 23, 2022, 01:21 PM UTC
MTN SA have informed us that the issue has been resolved. We will continue to monitor extensively.
- resolved Sep 23, 2022, 07:10 PM UTC
After extensive monitoring, we believe this issue to be resolved.