SMSPortal experienced a minor incident on November 2, 2022 affecting Africa, lasting 8h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 02, 2022, 09:22 AM UTC
MTN SA are currently experiencing a delay in returning delivery receipts for a portion of messages. Please do not resubmit any messages that you believe may be affected. Type: DLR Delays Impact: Customers may experience irregular delivery with inconsistent delivery receipts when sending towards MTN SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team
- resolved Nov 02, 2022, 05:43 PM UTC
MTN SA have informed us that the issue has been resolved and that their backlog of DLRs have been processed.