SMSPortal experienced a minor incident on November 24, 2022 affecting Africa, lasting 5h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 24, 2022, 05:53 AM UTC
Cell C SA performed overnight maintenance on their platform that has resulted in an ongoing technical outage. As a result, customers may experience irregular delivery with inconsistent delivery receipts when sending towards Cell C SA. The operator is working to resolve the issue as quickly as possible. SMSPortal have rerouted all possible traffic in order to limit any impact to customers. Type: Delivery Degradation Impact: Customers may experience irregular delivery with inconsistent delivery receipts when sending towards Cell C SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team
- resolved Nov 24, 2022, 11:42 AM UTC
Cell C SA have performed a rollback and services have been restored.