SMSPortal incident

Service Degradation - Cell C SA

Notice Resolved View vendor source →

SMSPortal experienced a notice incident on February 22, 2023, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2023, 02:38 PM UTC
Resolved
Feb 22, 2023, 03:48 PM UTC
Duration
1h 9m
Detected by Pingoru
Feb 22, 2023, 02:38 PM UTC

Update timeline

  1. investigating Feb 22, 2023, 02:38 PM UTC

    Cell C SA performed overnight maintenance on their platform, resulting in an ongoing technical outage. As a result, customers may experience irregular delivery with inconsistent delivery receipts when sending towards Cell C SA. The operator is working to resolve the issue. SMSPortal has rerouted all possible traffic in order to limit any impact to customers. Type: Delivery Degradation Impact: Customers may experience irregular delivery with inconsistent delivery receipts when sending towards Cell C SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

  2. resolved Feb 22, 2023, 03:48 PM UTC

    Cell C SA informed us that the issue has been resolved.