SMSPortal experienced a minor incident on July 7, 2023 affecting Africa, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 07, 2023, 07:48 AM UTC
MTN SA is currently experiencing technical issues on their core network and as a result SMS delivery towards MTN SA is degraded. Type: Mobile Network Outage Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to MTN SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please do not resubmit any messages. Please contact [email protected] should you require further information or assistance.
- monitoring Jul 07, 2023, 08:39 AM UTC
MTN SA have informed us that the issue has been resolved. We will continue to monitor extensively. Please do not resubmit any messages you believe to be affected. Messages are queued for retry by MTN SA and will be delivered during the course of the day.
- resolved Jul 07, 2023, 10:56 AM UTC
After extensive monitoring, we believe this issue to be resolved.