SMSPortal experienced a minor incident on July 23, 2024 affecting Africa, lasting 8h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2024, 06:11 AM UTC
Vodacom SA is currently experiencing an technical issue on one of their SMSCs. SMSPortal have rerouted all traffic in order to limit any impact to customers. Type: Network Outage Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to Vodacom SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team
- monitoring Jul 23, 2024, 12:20 PM UTC
Services and connectivity have been restored to the affected SMSC. We will continue to monitor extensively.
- resolved Jul 23, 2024, 02:56 PM UTC
After extensive monitoring we believe this issue to be resolved.