SMSPortal experienced a minor incident on May 13, 2024 affecting Africa, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 13, 2024, 01:08 PM UTC
Telkom Mobile SA is currently experiencing a general outage on their network and as a result SMS delivery towards Telkom Mobile SA is degraded. Please do not resubmit any messages. Type: Network Outage Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to Telkom Mobile SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team
- resolved May 13, 2024, 03:21 PM UTC
After extensive monitoring we believe this issue to be resolved. The affected messages have been resubmitted at no cost to our customers.