SMSPortal experienced a minor incident on May 24, 2024 affecting REST, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring May 24, 2024, 09:20 AM UTC
We are aware of an issue that caused slower response times on our REST API channel. The issue has been resolved but our team is actively investigating the root cause and will implement preventative measures to ensure the stability of this service moving forward. Incident Summary: Type: REST API Degradation Issue Start Time: 24 May 2024 @ 10:16 (UTC+2) Issue End Time: 24 May 2024 @10:33 (UTC+2) Impact: During the specified timeframe, customers might have experienced increased response times via our REST API endpoints. We understand the inconvenience this may have caused and sincerely apologise for any disruptions to your operations. If you require any further information, assistance, or clarification regarding this incident, please do not hesitate to reach out to our dedicated technical support team at [email protected]. The SMSPortal Team
- resolved May 24, 2024, 12:03 PM UTC
This incident has been resolved.