SMSPortal incident

Service Degradation - MTN SA

Minor Resolved View vendor source →

SMSPortal experienced a minor incident on July 2, 2024 affecting Africa, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2024, 12:52 PM UTC
Resolved
Jul 02, 2024, 03:24 PM UTC
Duration
2h 32m
Detected by Pingoru
Jul 02, 2024, 12:52 PM UTC

Affected components

Africa

Update timeline

  1. investigating Jul 02, 2024, 12:52 PM UTC

    We are currently observing delays with delivery of messages towards MTN SA. Type: Mobile Network Outage Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to MTN SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please do not resubmit any messages. Please contact [email protected] should you require further information or assistance.

  2. resolved Jul 02, 2024, 03:24 PM UTC

    After extensive monitoring, we believe this issue to be resolved.