SMSPortal experienced a minor incident on July 14, 2024 affecting REST, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 14, 2024, 06:42 PM UTC
We are investigating an issue causing a portion of authentication requests to fail via our REST API channel. Incident Summary: Type: REST API Degradation Issue Start Time: 14 July 2024 @ 17:24 (UTC+2) Impact: Customers might receive an authentication failure response when sending via the REST API channel. We understand the inconvenience this may have caused and sincerely apologise for any disruptions to your operations. Our team are working to resolve the issue as quickly as possible. If you require any further information, assistance, or clarification regarding this incident, please do not hesitate to reach out to our technical support team at [email protected]. The SMSPortal Team
- resolved Jul 14, 2024, 08:15 PM UTC
This incident was resolved at 21:26 (UTC+2).