SMSPortal experienced a minor incident on July 19, 2024 affecting Africa, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 19, 2024, 09:23 AM UTC
Vodacom SA is currently experiencing connectivity issues and as a result SMS delivery towards Vodacom SA is degraded. Please do not resubmit any messages. SMSPortal have rerouted all possible traffic in order to limit any impact to customers but please note that Vodacom Reverse Billed (FTEU) messaging is still affected. Type: Network Outage Impact: Customers may experience irregular delivery with inconsistent delivery times when sending Reverse Billed (FTEU) messages to Vodacom SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team
- monitoring Jul 19, 2024, 09:35 AM UTC
Services and connectivity have been restored. We will continue to monitor extensively.
- resolved Jul 19, 2024, 12:38 PM UTC
After extensive monitoring, we believe this issue to be resolved.