SMSPortal incident

Service Degradation - MTN Eswatini

Minor Resolved View vendor source →

SMSPortal experienced a minor incident on July 23, 2024 affecting Africa, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2024, 11:35 AM UTC
Resolved
Jul 23, 2024, 02:38 PM UTC
Duration
3h 2m
Detected by Pingoru
Jul 23, 2024, 11:35 AM UTC

Affected components

Africa

Update timeline

  1. investigating Jul 23, 2024, 11:35 AM UTC

    MTN Eswatini is currently experiencing technical issues on their network. SMSPortal are queueing all messages while we wait for the issue to be resolved. Please do not resubmit any messages. Type: Network Outage Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to MTN Eswatini. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

  2. resolved Jul 23, 2024, 02:38 PM UTC

    Services have been restored and MTN Eswatini have confirmed that the issue has been resolved.