SMSPortal incident

Service Degradation - REST API

Notice Resolved View vendor source →

SMSPortal experienced a notice incident on July 26, 2024 affecting REST, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2024, 03:36 PM UTC
Resolved
Jul 26, 2024, 03:36 PM UTC
Duration
Detected by Pingoru
Jul 26, 2024, 03:36 PM UTC

Affected components

REST

Update timeline

  1. resolved Jul 26, 2024, 03:36 PM UTC

    We are aware of an issue that caused slower response times on our REST API channel. The issue has been resolved, and our team is investigating measures to prevent future occurrences of this nature. Incident Summary: Type: REST API Degradation Issue Start Time: 26 Jul 2024 @ 17:01 (UTC+2) Issue End Time: 26 Jul 2024 @17:20 (UTC+2) Impact: During the specified timeframe, customers might have experienced increased response times via our REST API endpoints. We understand the inconvenience this may have caused and sincerely apologise for any disruptions to your operations. If you require any further information, assistance, or clarification regarding this incident, please do not hesitate to reach out to our dedicated technical support team at [email protected]. The SMSPortal Team