SMSPortal experienced a minor incident on September 20, 2024 affecting Africa, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 20, 2024, 07:02 AM UTC
MTN SA is currently experiencing service degradation on their SMSCs. SMSPortal have rerouted all traffic in order to limit any impact to customers. Type: Mobile Network Operator Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to MTN SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team
- resolved Sep 20, 2024, 08:52 AM UTC
Services have been restored and MTN SA have confirmed that the issue has been resolved.