SMSPortal incident

Service Degradation - Vodacom SA

Minor Resolved View vendor source →

SMSPortal experienced a minor incident on October 2, 2024 affecting Africa, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2024, 09:53 AM UTC
Resolved
Oct 02, 2024, 10:07 AM UTC
Duration
13m
Detected by Pingoru
Oct 02, 2024, 09:53 AM UTC

Affected components

Africa

Update timeline

  1. investigating Oct 02, 2024, 09:53 AM UTC

    Vodacom SA is currently experiencing a technical issue on one of their SMSCs. SMSPortal have rerouted all traffic in order to limit any impact to customers. Type: Network Outage Incident Start Time: 2 October 2024 @ 10:45 (UTC+2) Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to Vodacom SA. We appreciate your patience while the operator works to resolve the issue, and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

  2. resolved Oct 02, 2024, 10:07 AM UTC

    After extensive monitoring we believe this issue to be resolved.