SMSPortal experienced a minor incident on October 25, 2024 affecting Africa, lasting 6h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 25, 2024, 05:09 AM UTC
MTN SA are currently experiencing a delay in returning delivery receipts. Type: DLR Delays Impact: Customers may experience delays in delivery receipts when sending towards MTN SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please do not resubmit any messages that you believe may be affected. Please contact [email protected] should you require further information or assistance. The SMSPortal Team
- monitoring Oct 25, 2024, 08:57 AM UTC
MTN SA have informed us that the issue has been resolved. We will continue to monitor extensively.
- resolved Oct 25, 2024, 11:24 AM UTC
After extensive monitoring we believe this issue to be resolved.