SMSPortal experienced a minor incident on March 12, 2025 affecting Africa, lasting 5h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 12, 2025, 08:35 AM UTC
We have been informed that MTC Namibia is experiencing network issues. Their team is actively working to restore services as soon as possible. SMSPortal is currently queueing all messages until the issue is resolved. Please do not resubmit any messages as they will be processed once connectivity is restored. Type: Network Outage Issue Start Time: 12 March 2025 @ 09:00 (UTC+2) Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to MTC Namibia. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team
- monitoring Mar 12, 2025, 09:52 AM UTC
MTC Namibia have informed us that the issue has been resolved. We will continue to monitor extensively.
- resolved Mar 12, 2025, 02:32 PM UTC
After extensive monitoring we believe this issue to be resolved.