SMS-Magic incident

Carrier Partner Incident - T-Mobile Short Code (Route 1) SMS Latency

SMS-Magic experienced a minor incident on July 13, 2026 affecting Message Delivery Service, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started: Jul 13, 2026, 07:14 PM UTC
Resolved: Jul 13, 2026, 08:45 PM UTC
Duration: 1h 31m
Detected by Pingoru: Jul 13, 2026, 07:14 PM UTC

Affected components

Message Delivery Service

Update timeline

investigating Jul 13, 2026, 07:14 PM UTC

There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience latency impacting outbound (MT) SMS via short code (route 1) with T-Mobile. The cause of this issue is under investigation at this time. Start Time : Jul 13, 2026 - 11:44 PDT
resolved Jul 13, 2026, 08:45 PM UTC

Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Jul 13, 13:42 PDT