SMS-Magic incident

Carrier Partner Incident - T-Mobile Short Code (Route 1) SMS Latency

SMS-Magic experienced a minor incident on May 20, 2026 affecting Message Delivery Service, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started: May 20, 2026, 06:46 PM UTC
Resolved: May 20, 2026, 08:19 PM UTC
Duration: 1h 32m
Detected by Pingoru: May 20, 2026, 06:46 PM UTC

Affected components

Message Delivery Service

Update timeline

investigating May 20, 2026, 06:46 PM UTC

Start Time : May 20, 2026 - 11:06 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting SMS via short code (route 1) with T-Mobile. The cause of this issue is under investigation at this time.
resolved May 20, 2026, 08:19 PM UTC

Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 20, 13:05 PDT