Resolved after 26 minutes, on July 18, 2019.
After working with our service provider, we can now confirm we're no longer seeing any errors processing credit cards in SMRT. This incident affected a small fraction of credit card terminal charges, and they're now all fully restored.
Update timeline
- identified Jul 18, 2019, 12:41 PM UTC
We've received reports that our credit card provider is currently experiencing issues. We're working with them to resolve this problem, and will post an update here once we know more.
- resolved Jul 18, 2019, 01:08 PM UTC
After working with our service provider, we can now confirm we're no longer seeing any errors processing credit cards in SMRT. This incident affected a small fraction of credit card terminal charges, and they're now all fully restored.
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