Resolved after 2 hours 42 minutes, affecting POS, on February 26, 2021.
While the Twilio outage is in progress, SMRT has just disabled all texting as a temporary measure to prefer routing of notifications to email instead. We will enable texting again once Twilio is operating normally. We will send you another update when we do so. Please follow Twilio's status page: https://status.twilio.com/
Affected components
Update timeline
- identified Feb 26, 2021, 01:44 PM UTC
Our SMS provider, Twilio, is currently experiencing an outage. This is causing some disruptions to SMRT but the system should remain functional. Please see Twilio's status panel for more real time alerts: https://status.twilio.com/
- identified Feb 26, 2021, 02:17 PM UTC
While the Twilio outage is in progress, SMRT has just disabled all texting as a temporary measure to prefer routing of notifications to email instead. We will enable texting again once Twilio is operating normally. We will send you another update when we do so. Please follow Twilio's status page: https://status.twilio.com/
- resolved Feb 26, 2021, 04:27 PM UTC
The issue has been resolved and SMRT is operating normally again.
Your product runs on more than SMRTs
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services