SMRTs incident

Search and report indexing down

Resolved after 44 minutes, affecting POS, on July 15, 2021.

identified Jul 15, 2021, 02:44 PM UTC

We are continuing to work on a fix for this issue.

Started
Jul 15, 2021, 02:32 PM UTC
Resolved
Jul 15, 2021, 03:16 PM UTC
Duration
44m
Detected by Pingoru
Jul 15, 2021, 02:32 PM UTC

Affected components

POS

Update timeline

  1. identified Jul 15, 2021, 02:32 PM UTC

    Searching for new customers and report updates are currently unavailable. We are working on fixing it. Searching for existing customers, and by order number is not affected.

  2. identified Jul 15, 2021, 02:44 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 15, 2021, 03:16 PM UTC

    This incident has been resolved.

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