Resolved after 3 hours 48 minutes, affecting POS and Reporting / KPI System, on June 1, 2023.
We are currently investigating an issue causing SMRT to run unusually slow in some circumstances. The issue may also be affecting data syncing, which may cause some reports not to update promptly. Our developers are actively working on this issue and we'll have it resolved as soon as possible.
Affected components
Update timeline
- investigating Jun 01, 2023, 08:51 PM UTC
We are currently investigating an issue causing SMRT to run unusually slow in some circumstances. The issue may also be affecting data syncing, which may cause some reports not to update promptly. Our developers are actively working on this issue and we'll have it resolved as soon as possible.
- resolved Jun 02, 2023, 12:39 AM UTC
The slowdown issue has been resolved.
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