Resolved after 2 days 20 hours, affecting Reporting / KPI System, on December 15, 2023.
This issue has been resolved.
Affected components
Reporting / KPI System
Update timeline
- investigating Dec 15, 2023, 06:11 PM UTC
Dear Customers, We're currently undergoing a performance update which may affect report responsiveness today. You might experience slower report loading times. These delays should resolve by the end of the day. We apologize for any inconvenience caused. Thank you for your patience. Sincerely, SMRT Support
- investigating Dec 15, 2023, 06:12 PM UTC
We are continuing to investigate this issue.
- investigating Dec 18, 2023, 02:45 PM UTC
This issue has been resolved.
- resolved Dec 18, 2023, 02:46 PM UTC
This incident has been resolved.
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