Smart Recruiters incident
Errors Encountered While Navigating through the Platform
Resolved after 1 hour 24 minutes, affecting Recruiter Apps, on July 21, 2026.
The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring! [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities]
Affected components
Update timeline
- investigating Jul 21, 2026, 10:18 PM UTC
We are currently investigating an issue affecting performance. Multiple pages (People page, Job page, Communities) may encounter an error as it loads. Thank you for your patience while we look into this. Datacentre: [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities]
- identified Jul 21, 2026, 10:57 PM UTC
We have identified an issue impacting various pages from loading that is affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities]
- monitoring Jul 21, 2026, 11:31 PM UTC
Our team has identified the issue causing errors to appear on pages and has implemented a fix. We are now monitoring the results for any further performance issues. [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities]
- resolved Jul 21, 2026, 11:42 PM UTC
The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring! [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities]
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