Smart Recruiters incident

Error when opening the people's tab and the applicants tab in the job- multiple error messages

Resolved after 11 hours 23 minutes, affecting Customer API, on November 25, 2024.

identified Nov 25, 2024, 06:21 AM UTC

We are still experiencing an issue with multiple error messages. The Engineering Team is working hard on this and will have updates shortly.

Started
Nov 25, 2024, 12:52 AM UTC
Resolved
Nov 25, 2024, 12:16 PM UTC
Duration
11h 23m
Detected by Pingoru
Nov 25, 2024, 12:52 AM UTC

Affected components

Customer API

Update timeline

  1. investigating Nov 25, 2024, 12:52 AM UTC

    We are currently investigating this issue.

  2. identified Nov 25, 2024, 01:26 AM UTC

    We are currently investigating a potential issue. Thank you for your patience.

  3. identified Nov 25, 2024, 06:21 AM UTC

    We are still experiencing an issue with multiple error messages. The Engineering Team is working hard on this and will have updates shortly.

  4. resolved Nov 25, 2024, 12:16 PM UTC

    This incident has been resolved.

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