Smart Recruiters incident

System down (bad getaway - error 502)

Critical Resolved View vendor source →

Smart Recruiters experienced a critical incident on October 12, 2025 affecting Recruiter Apps, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2025, 02:33 AM UTC
Resolved
Oct 12, 2025, 02:48 AM UTC
Duration
15m
Detected by Pingoru
Oct 12, 2025, 02:33 AM UTC

Affected components

Recruiter Apps

Update timeline

  1. investigating Oct 12, 2025, 02:33 AM UTC

    The System is currently inaccessible, impacting the Prod-Syd environment. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

  2. resolved Oct 12, 2025, 02:48 AM UTC

    This incident has been resolved.