Smart Recruiters incident

System Accessibiliy and Performance Issue

Critical Resolved View vendor source →

Smart Recruiters experienced a critical incident on October 28, 2025 affecting Recruiter Apps, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 12:41 AM UTC
Resolved
Oct 28, 2025, 04:01 AM UTC
Duration
3h 20m
Detected by Pingoru
Oct 28, 2025, 12:41 AM UTC

Affected components

Recruiter Apps

Update timeline

  1. investigating Oct 28, 2025, 12:41 AM UTC

    We’re currently experiencing system inaccessibility and performance issues, including slowness and occasional errors when loading the UI pages. Our Engineering Team is actively working to resolve this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience.

  2. monitoring Oct 28, 2025, 02:23 AM UTC

    A fix has been implemented, and we are actively monitoring to ensure the system is performing as expected.

  3. resolved Oct 28, 2025, 04:01 AM UTC

    The root cause has been identified and a fix has been put in place. Our apologies for the inconvenience caused by this incident.