Smart Recruiters incident

People Page not loading

Resolved after 1 hour 42 minutes, affecting Recruiter Apps, on February 18, 2026.

resolved Feb 18, 2026, 10:34 AM UTC

A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]

Started
Feb 18, 2026, 08:51 AM UTC
Resolved
Feb 18, 2026, 10:34 AM UTC
Duration
1h 42m
Detected by Pingoru
Feb 18, 2026, 08:51 AM UTC

Affected components

Recruiter Apps

Update timeline

  1. investigating Feb 18, 2026, 08:51 AM UTC

    We are currently investigating an issue causing the People page to appear blank.

  2. identified Feb 18, 2026, 09:52 AM UTC

    We have identified an issue with an API affecting various areas of the system, not only the people page. We are currently working to resolve this and will keep you updated. We appreciate your patience! Next update expected at: 11:00 UTC [DCEU: SmartRecruiters] Prod: [SmartOS]

  3. resolved Feb 18, 2026, 10:34 AM UTC

    A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]

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