Smartling Outage History

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Smartling had 19 outages in the last 2 years totaling 93h 34m of downtime — averaging 0.8 incidents per month.

There were 19 Smartling outages since September 17, 2025 totaling 93h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.smartling.com

Notice June 29, 2026

Issue with Figma Connector uplads

Detected by Pingoru
Jun 29, 2026, 04:38 PM UTC
Resolved
Jun 29, 2026, 06:58 PM UTC
Duration
2h 20m
Timeline · 5 updates
  1. investigating Jun 29, 2026, 04:38 PM UTC

    We're currently investigating reports of issues with Figma Connector uplads

  2. investigating Jun 29, 2026, 04:38 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 29, 2026, 05:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 29, 2026, 05:54 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 29, 2026, 06:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 25, 2026

DeepL MT Profile Processing Delays

Detected by Pingoru
Jun 25, 2026, 02:13 PM UTC
Resolved
Jun 25, 2026, 04:01 PM UTC
Duration
1h 47m
Timeline · 2 updates
  1. identified Jun 25, 2026, 02:13 PM UTC

    Some DeepL MT Profiles may experience processing delays.Some DeepL MT Profiles may experience processing delays. Our engineering team is working to resolve the issue.

  2. resolved Jun 25, 2026, 04:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 22, 2026

Processing Delays on Integrationns

Detected by Pingoru
Jun 22, 2026, 12:22 PM UTC
Resolved
Jun 23, 2026, 12:34 PM UTC
Duration
1d
Affected: Dashboard & Translator Workbench
Timeline · 4 updates
  1. investigating Jun 22, 2026, 12:22 PM UTC

    We're currently seeing delays in the delivery of published content for integrations. GDN is not affected. The engineering team is working on the issue.

  2. investigating Jun 22, 2026, 06:56 PM UTC

    We continue to work on the issue. The only affected integrations at the moment are Akeneo and Shopify - the reast of integrations and GDN are operating normally.

  3. monitoring Jun 23, 2026, 12:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 23, 2026, 12:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 17, 2026

investigating possible delays in MT/LLM translatioтs

Detected by Pingoru
Jun 17, 2026, 07:36 PM UTC
Resolved
Jun 17, 2026, 10:39 PM UTC
Duration
3h 3m
Affected: Dashboard & Translator Workbench
Timeline · 5 updates
  1. investigating Jun 17, 2026, 07:36 PM UTC

    We are currently investigating elevated error rates from Vertex AI. As a result, LLM and MT translations may experience delays

  2. investigating Jun 17, 2026, 07:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 17, 2026, 08:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 17, 2026, 08:39 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 17, 2026, 10:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 16, 2026

An increased error rate on translator dashboards

Detected by Pingoru
Jun 16, 2026, 12:39 PM UTC
Resolved
Jun 16, 2026, 05:18 PM UTC
Duration
4h 39m
Affected: Dashboard & Translator Workbench
Timeline · 5 updates
  1. investigating Jun 16, 2026, 12:39 PM UTC

    We are currently investigating this issue.

  2. identified Jun 16, 2026, 01:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 16, 2026, 01:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 16, 2026, 01:46 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 16, 2026, 05:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2026

Investigating errors on submitting translations feedback form

Detected by Pingoru
Jun 04, 2026, 06:52 PM UTC
Resolved
Jun 04, 2026, 08:07 PM UTC
Duration
1h 15m
Affected: Dashboard & Translator Workbench
Timeline · 4 updates
  1. investigating Jun 04, 2026, 06:52 PM UTC

    We are currently investigating errors on submitting translations feedback form

  2. identified Jun 04, 2026, 07:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 04, 2026, 08:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 04, 2026, 08:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 27, 2026

Investigating reports of issues with content asignments

Detected by Pingoru
May 27, 2026, 10:51 PM UTC
Resolved
May 27, 2026, 11:41 PM UTC
Duration
49m
Affected: Dashboard & Translator Workbench
Timeline · 3 updates
  1. investigating May 27, 2026, 10:51 PM UTC

    We are currently investigating reports of issues with content asignments

  2. monitoring May 27, 2026, 11:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 11:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026

Elevated API Errors

Detected by Pingoru
May 08, 2026, 12:18 AM UTC
Resolved
May 08, 2026, 04:09 AM UTC
Duration
3h 50m
Affected: REST APIDashboard & Translator Workbench
Timeline · 3 updates
  1. investigating May 08, 2026, 12:18 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. monitoring May 08, 2026, 01:13 AM UTC

    There is an ongoing AWS outage impacting some of the services. Our platform and APIs remain fully operational and stable. We're keeping a close eye on the situation as AWS work through recovery.

  3. resolved May 08, 2026, 04:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

Dashboard performance degradation

Detected by Pingoru
Apr 27, 2026, 10:36 AM UTC
Resolved
Apr 27, 2026, 04:44 PM UTC
Duration
6h 7m
Affected: REST APIDashboard & Translator Workbench
Timeline · 3 updates
  1. investigating Apr 27, 2026, 10:36 AM UTC

    Our Engineering team is currently investigating intermittent performance degradations to the Smartling translation platform and API. We will provide more information as it becomes available. Global Delivery Network services remain operational.

  2. monitoring Apr 27, 2026, 02:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 27, 2026, 04:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 19, 2026

File Published Callback Processing Delays

Detected by Pingoru
Feb 19, 2026, 03:45 PM UTC
Resolved
Feb 19, 2026, 05:53 PM UTC
Duration
2h 7m
Timeline · 4 updates
  1. investigating Feb 19, 2026, 03:45 PM UTC

    We are currently investigating delays in processing file published callbacks and webhooks.

  2. identified Feb 19, 2026, 04:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 19, 2026, 05:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 19, 2026, 05:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 17, 2026

Possible delays in jobs authorizaiton and processing

Detected by Pingoru
Feb 17, 2026, 01:03 PM UTC
Resolved
Feb 17, 2026, 11:10 PM UTC
Duration
10h 7m
Affected: Dashboard & Translator Workbench
Timeline · 3 updates
  1. investigating Feb 17, 2026, 01:03 PM UTC

    We are currently investigating possible delays in jobs authorizaiton and processing

  2. monitoring Feb 17, 2026, 10:26 PM UTC

    Fix is applied, we're monitoring queue processing

  3. resolved Feb 17, 2026, 11:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2026

Investigating Translation Workbench Access Issues

Detected by Pingoru
Feb 10, 2026, 09:36 PM UTC
Resolved
Feb 11, 2026, 12:46 AM UTC
Duration
3h 10m
Affected: Dashboard & Translator Workbench
Timeline · 3 updates
  1. investigating Feb 10, 2026, 09:36 PM UTC

    We are currently investigating reports of users experiencing difficulty accessing the Translation Workbench.

  2. monitoring Feb 10, 2026, 10:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 11, 2026, 12:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 9, 2026

GitHub Connector may experience increased latency

Detected by Pingoru
Feb 09, 2026, 04:46 PM UTC
Resolved
Feb 10, 2026, 03:41 AM UTC
Duration
10h 55m
Timeline · 3 updates
  1. identified Feb 09, 2026, 04:46 PM UTC

    Due to a disruption on GitHub’s side, the GitHub Connector may experience increased latency in deliveries and request processing. Dashboard, Smartling API, Global Delivery Network services remain operational.

  2. monitoring Feb 09, 2026, 11:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 10, 2026, 03:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 21, 2025

Data Processing Delays - Github connector affected

Detected by Pingoru
Nov 21, 2025, 10:15 AM UTC
Resolved
Nov 21, 2025, 01:25 PM UTC
Duration
3h 9m
Timeline · 4 updates
  1. identified Nov 21, 2025, 10:15 AM UTC

    Our data processing is running behind due to an issue on GitHub’s side. No data has been lost, and the system should catch up shortly.

  2. monitoring Nov 21, 2025, 10:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 21, 2025, 11:00 AM UTC

    All affected systems are up and running. We are monitoring associated systems.

  4. resolved Nov 21, 2025, 01:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 2, 2025

Performance issue with Jobs related functionality

Detected by Pingoru
Nov 02, 2025, 01:58 PM UTC
Resolved
Nov 02, 2025, 02:31 PM UTC
Duration
32m
Affected: Dashboard & Translator Workbench
Timeline · 4 updates
  1. investigating Nov 02, 2025, 01:58 PM UTC

    We are currently investigating reports of performance issue with Jobs related functionality

  2. investigating Nov 02, 2025, 01:58 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 02, 2025, 02:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 02, 2025, 02:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 28, 2025

Elevated TM Management API Errors

Detected by Pingoru
Oct 28, 2025, 08:44 PM UTC
Resolved
Oct 28, 2025, 11:55 PM UTC
Duration
3h 10m
Timeline · 3 updates
  1. investigating Oct 28, 2025, 08:44 PM UTC

    We’re experiencing a higher rate of TM Management API errors and are actively investigating the issue.

  2. monitoring Oct 28, 2025, 08:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 28, 2025, 11:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 24, 2025

Investigating Data Processing Delays

Detected by Pingoru
Oct 24, 2025, 04:59 PM UTC
Resolved
Oct 24, 2025, 09:18 PM UTC
Duration
4h 18m
Affected: REST APIDashboard & Translator Workbench
Timeline · 5 updates
  1. investigating Oct 24, 2025, 04:59 PM UTC

    We are currently investigating delays in data processing. Our team is actively working on resolving the issue. We will provide more information as it becomes available. Global Delivery Network services remain operational.

  2. identified Oct 24, 2025, 05:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 24, 2025, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 24, 2025, 05:57 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 24, 2025, 09:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 15, 2025

There may be delays in the MT translation

Detected by Pingoru
Oct 15, 2025, 10:35 AM UTC
Resolved
Oct 15, 2025, 03:28 PM UTC
Duration
4h 52m
Timeline · 3 updates
  1. investigating Oct 15, 2025, 10:35 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 15, 2025, 02:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 15, 2025, 03:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 13, 2025

Delays in callbacks delivery

Detected by Pingoru
Oct 13, 2025, 02:27 PM UTC
Resolved
Oct 13, 2025, 05:30 PM UTC
Duration
3h 3m
Timeline · 4 updates
  1. investigating Oct 13, 2025, 02:27 PM UTC

    We're currently investigating delays in callback delivery. There might be a delay in delivering published content through integrations.

  2. identified Oct 13, 2025, 03:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 13, 2025, 04:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 13, 2025, 05:30 PM UTC

    This incident has been resolved.

Read the full incident report →