Smartcar Outage History

Smartcar is up right now

There were 2 Smartcar outages since February 26, 2026 totaling 893h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.smartcar.com

Minor March 17, 2026

Smartcar Dashboard: Incomplete Webhook and API Logs

Detected by Pingoru
Mar 17, 2026, 05:40 PM UTC
Resolved
Apr 22, 2026, 06:45 PM UTC
Duration
36d 1h
Affected: Smartcar Dashboard
Timeline · 2 updates
  1. investigating Mar 17, 2026, 05:40 PM UTC

    We are currently experiencing a degraded service affecting the Smartcar Developer Dashboard, which may result in missing or incomplete data in Webhook Logs and API Request Logs. What’s affected: Webhook delivery logs and event history may be delayed, incomplete, or not updating in real time API request and response logs may be missing associated vehicle MMY data We will provide updates as soon as more information becomes available. Thank you for your patience.

  2. resolved Apr 22, 2026, 06:45 PM UTC

    The issue affecting the Smartcar Dashboard logs has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at [email protected]. Thank you for your patience and understanding.

Read the full incident report →

Minor February 26, 2026

Degraded Webhook Event Delivery

Detected by Pingoru
Feb 26, 2026, 06:30 PM UTC
Resolved
Feb 27, 2026, 10:43 PM UTC
Duration
1d 4h
Affected: Smartcar Webhooks and API
Timeline · 3 updates
  1. investigating Feb 26, 2026, 08:10 PM UTC

    We are currently investigating an internal issue that began around 18:30 UTC, which has resulted in a significant drop in webhook events being delivered. During this time, some webhook events may have been delayed or not sent as expected. Our engineering team is actively working to identify the root cause and restore normal event delivery. We will provide further updates as soon as more information becomes available.

  2. monitoring Feb 26, 2026, 09:23 PM UTC

    We have implemented a fix for the webhook delivery issue. Webhook event delivery has returned to expected levels, and the fix is holding. Our team will continue to closely monitor the system to ensure stability.

  3. resolved Feb 27, 2026, 10:43 PM UTC

    We have implemented additional improvements to further strengthen webhook event delivery. Since these changes were deployed, performance has remained stable and is operating within expected levels. This incident is now resolved. We will continue proactive monitoring to ensure continued reliability.

Read the full incident report →

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