Smartcar incident

Smartcar Dashboard: Incomplete Webhook and API Logs

Smartcar experienced a minor incident on March 17, 2026 affecting Smartcar Dashboard, lasting 36d 1h. The incident has been resolved; the full update timeline is below.

Started: Mar 17, 2026, 05:40 PM UTC
Resolved: Apr 22, 2026, 06:45 PM UTC
Duration: 36d 1h
Detected by Pingoru: Mar 17, 2026, 05:40 PM UTC

Affected components

Smartcar Dashboard

Update timeline

investigating Mar 17, 2026, 05:40 PM UTC

We are currently experiencing a degraded service affecting the Smartcar Developer Dashboard, which may result in missing or incomplete data in Webhook Logs and API Request Logs. What’s affected: Webhook delivery logs and event history may be delayed, incomplete, or not updating in real time API request and response logs may be missing associated vehicle MMY data We will provide updates as soon as more information becomes available. Thank you for your patience.
resolved Apr 22, 2026, 06:45 PM UTC

The issue affecting the Smartcar Dashboard logs has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at [email protected]. Thank you for your patience and understanding.