SmartBear incident

QMetry: QMetry Intermittent Service Disruption Due to AWS Issue

Minor Resolved View vendor source →

SmartBear experienced a minor incident on May 8, 2026 affecting QTM APP US and QTM REPORT US, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 08:44 AM UTC
Resolved
May 11, 2026, 06:51 AM UTC
Duration
2d 22h
Detected by Pingoru
May 08, 2026, 08:44 AM UTC

Affected components

QTM APP USQTM REPORT US

Update timeline

  1. investigating May 08, 2026, 08:44 AM UTC

    QMetry experienced intermittent unresponsiveness due to an AWS service issue and some users may have received error messages.