Smart Recruiters incident

System down (bad getaway - error 502)

Critical Resolved View vendor source →

Smart Recruiters experienced a critical incident on August 19, 2025 affecting Recruiter Apps, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2025, 12:35 PM UTC
Resolved
Aug 19, 2025, 02:52 PM UTC
Duration
2h 17m
Detected by Pingoru
Aug 19, 2025, 12:35 PM UTC

Affected components

Recruiter Apps

Update timeline

  1. investigating Aug 19, 2025, 12:35 PM UTC

    The System is currently inaccessible. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

  2. monitoring Aug 19, 2025, 01:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2025, 02:52 PM UTC

    This incident has been resolved.