Smart Recruiters Outage History
Smart Recruiters is up right nowPingoru has recorded 51 incidents for Smart Recruiters: 11 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 2 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 1 | 3 of 720 (0%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 511 (0%) |
Incidents, newest first
Major September 7, 2026 Users login issue 20m Recruiter Apps
Started Sep 07, 2026, 01:32 PM UTC· resolved Sep 07, 2026, 01:52 PM UTC
- investigating Sep 07, 2026, 01:32 PM UTC
We are currently investigating an issue affecting authentication. Users land on the homepage but see the following message: 'Down for scheduled maintenance SmartRecruiters is undergoing scheduled maintenance. We appreciate your patience. For live updates, visit our status page.' Datacentre: [DCEU: SmartRecruiters] Prod: [Homepage] Replication: Authenticate into the SR User account Next update expected at: 4.30 PM CET
- resolved Sep 07, 2026, 01:52 PM UTC
This incident has been resolved.
Major July 21, 2026 Errors Encountered While Navigating through the Platform 1h 24m Recruiter Apps
Started Jul 21, 2026, 10:18 PM UTC· resolved Jul 21, 2026, 11:42 PM UTC
- investigating Jul 21, 2026, 10:18 PM UTC
We are currently investigating an issue affecting performance. Multiple pages (People page, Job page, Communities) may encounter an error as it loads. Thank you for your patience while we look into this. Datacentre: [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities]
- identified Jul 21, 2026, 10:57 PM UTC
We have identified an issue impacting various pages from loading that is affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities]
- monitoring Jul 21, 2026, 11:31 PM UTC
Our team has identified the issue causing errors to appear on pages and has implemented a fix. We are now monitoring the results for any further performance issues. [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities]
- resolved Jul 21, 2026, 11:42 PM UTC
The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring! [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities]
Critical June 22, 2026 Jobs cannot be published 3h 21m Recruiter Apps
Started Jun 22, 2026, 09:16 AM UTC· resolved Jun 22, 2026, 12:37 PM UTC
- investigating Jun 22, 2026, 09:16 AM UTC
We identified an issue with Job postings. Publishing is processed for quite a few seconds, then shows it is completed, but Jobs aren't actually published Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 12.15 CET
- identified Jun 22, 2026, 10:15 AM UTC
We identified an issue with Job postings. Engineering Team is currently working on a fix. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 1.15 CET
- monitoring Jun 22, 2026, 11:24 AM UTC
Jobs can be published again. We are monitoring. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 2.15 CET
- resolved Jun 22, 2026, 12:37 PM UTC
The incident has been resolved. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting]
Critical May 6, 2026 Errors Occurring When Attempting to Access Candidate Data 1h 5m Recruiter Apps
Started May 06, 2026, 07:19 PM UTC· resolved May 06, 2026, 08:25 PM UTC
- investigating May 06, 2026, 07:19 PM UTC
We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU: SmartRecruiters] Prod: [People page][Candidates][Hireloop]
- investigating May 06, 2026, 07:20 PM UTC
We are continuing to investigate this issue.
- investigating May 06, 2026, 07:54 PM UTC
We have identified the issue affecting some users' access to Candidate information/details and are working on a solution. We will keep you updated and appreciate your patience!
- monitoring May 06, 2026, 08:09 PM UTC
Our team has identified the issue and has implemented a fix. We are now monitoring the results for any further performance issues.
- resolved May 06, 2026, 08:25 PM UTC
The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!
Critical April 22, 2026 Multiple pages do not load 1h 53m Recruiter Apps
Started Apr 22, 2026, 01:36 PM UTC· resolved Apr 22, 2026, 03:29 PM UTC
- investigating Apr 22, 2026, 01:36 PM UTC
We are currently investigating an issue affecting performance. Multiple pages (People tab, Job's Applicant tab, etc.). Thank you for your patience. Datacentre: (DCEU for fran, DCNA ohio, DCAU for syd, all) Next update expected at: (+1 hour) (update will have to be made regularly)
- identified Apr 22, 2026, 02:37 PM UTC
We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Our next actions: observing the root cause and taking appropriate actions to stabilise the platform Next update expected at: 5:35 PM CEST
- identified Apr 22, 2026, 02:50 PM UTC
We identified an issue with one of our databases and engineering team is performing an upgrade. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 17.50 CET
- monitoring Apr 22, 2026, 03:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 22, 2026, 03:29 PM UTC
This incident has now been resolved. We apologise for the inconvenience caused during this period.
Major February 18, 2026 People Page not loading 1h 42m Recruiter Apps
Started Feb 18, 2026, 08:51 AM UTC· resolved Feb 18, 2026, 10:34 AM UTC
- investigating Feb 18, 2026, 08:51 AM UTC
We are currently investigating an issue causing the People page to appear blank.
- identified Feb 18, 2026, 09:52 AM UTC
We have identified an issue with an API affecting various areas of the system, not only the people page. We are currently working to resolve this and will keep you updated. We appreciate your patience! Next update expected at: 11:00 UTC [DCEU: SmartRecruiters] Prod: [SmartOS]
- resolved Feb 18, 2026, 10:34 AM UTC
A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]
Critical December 5, 2025 Global Cloudflare Issues Impacting SmartAttrax Career Sites 9m SmartAttrax - Career Sites
Started Dec 05, 2025, 09:08 AM UTC· resolved Dec 05, 2025, 09:18 AM UTC
- investigating Dec 05, 2025, 09:08 AM UTC
There is currently a global outage on Cloudflare which is impacting the application process for customers using SmartRecruiters Easy Apply on their career sites. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.
- resolved Dec 05, 2025, 09:18 AM UTC
This incident has been resolved.
Critical December 5, 2025 Global Cloudflare Issues impacting Smartrecruiters 18m Recruiter Apps
Started Dec 05, 2025, 08:59 AM UTC· resolved Dec 05, 2025, 09:17 AM UTC
- investigating Dec 05, 2025, 08:59 AM UTC
There is currently a global outage on Cloudflare which is impacting our services. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.
- monitoring Dec 05, 2025, 09:16 AM UTC
Cloudflare have deployed a fix and we are confirming the results and any possible residual impact.
- resolved Dec 05, 2025, 09:17 AM UTC
This incident has been resolved
Major October 29, 2025 Microsoft Azure Downtime - SmartAttrax Career Sites Impacted 18h 1m SmartAttrax - Career Sites
Started Oct 29, 2025, 04:26 PM UTC· resolved Oct 30, 2025, 10:27 AM UTC
- identified Oct 29, 2025, 04:26 PM UTC
SmartAttrax Career Sites are currently not loading or loading only partially due to the Microsoft Azure downtime. Our engineers are working on a temporary workaround until the issue is resolved by Microsoft Azure.
- identified Oct 29, 2025, 04:30 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 29, 2025, 04:50 PM UTC
Our engineers implemented a workaround solution, and SmartAttrax career sites should now be loading. They might still be slow, and some site components might be loading only partially until Microsoft Azure resolves the problem.
- identified Oct 29, 2025, 05:18 PM UTC
We are continuing to wait for Microsoft Azure's fix to be delivered. They have identified the issue and are working on it.
- identified Oct 29, 2025, 06:17 PM UTC
Some SmartAttrax career sites continue to load slowly due to the Microsoft Azure downtime. Their engineering team is actively working on the fix, and we are closely monitoring their status page for more updates.
- identified Oct 29, 2025, 07:18 PM UTC
Microsoft Azure Team has begun rolling out the fix, but SmartAttrax career sites might continue to be slow until the fix is fully deployed.
- identified Oct 29, 2025, 09:17 PM UTC
SmartAttrax career sites might continue to run slowly until Microsoft Azure finishes the fix rollout. They expect the full recovery to happen within the next 2-3 hours.
- monitoring Oct 30, 2025, 07:19 AM UTC
Microsoft Azure rolled out the fix, and we are monitoring results. Some career sites might still experience slowness, we are checking on this.
- monitoring Oct 30, 2025, 08:56 AM UTC
The Microsoft Azure incident is still having a knock-on effect on our app services, which results in some SmartAttrax career sites running slowly. We continue to monitor Microsoft Azure efforts to mitigate this issue.
- monitoring Oct 30, 2025, 09:10 AM UTC
The issue should be resolved now, and all SmartAttrax careers sites should be operating normally.
- resolved Oct 30, 2025, 10:27 AM UTC
This incident has been resolved.
Critical October 28, 2025 System Accessibiliy and Performance Issue 3h 20m Recruiter Apps
Started Oct 28, 2025, 12:41 AM UTC· resolved Oct 28, 2025, 04:01 AM UTC
- investigating Oct 28, 2025, 12:41 AM UTC
We’re currently experiencing system inaccessibility and performance issues, including slowness and occasional errors when loading the UI pages. Our Engineering Team is actively working to resolve this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience.
- monitoring Oct 28, 2025, 02:23 AM UTC
A fix has been implemented, and we are actively monitoring to ensure the system is performing as expected.
- resolved Oct 28, 2025, 04:01 AM UTC
The root cause has been identified and a fix has been put in place. Our apologies for the inconvenience caused by this incident.
Critical October 22, 2025 System down (bad getaway - error) 49m Recruiter Apps
Started Oct 22, 2025, 02:46 PM UTC· resolved Oct 22, 2025, 03:36 PM UTC
- investigating Oct 22, 2025, 02:46 PM UTC
Prod-ohio accounts are facing errors. Users might not be able to access their accounts.
- resolved Oct 22, 2025, 03:36 PM UTC
The root cause has been identified and a fix put in place. Our apologies for the inconvenience caused by this incident.
Critical October 12, 2025 System down (bad getaway - error 502) 15m Recruiter Apps
Started Oct 12, 2025, 02:33 AM UTC· resolved Oct 12, 2025, 02:48 AM UTC
- investigating Oct 12, 2025, 02:33 AM UTC
The System is currently inaccessible, impacting the Prod-Syd environment. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.
- resolved Oct 12, 2025, 02:48 AM UTC
This incident has been resolved.
Critical September 16, 2025 Attrax Career Sites are down - 504 Gateway Time-out 4h 11m SmartAttrax - Career Sites
Started Sep 16, 2025, 01:01 PM UTC· resolved Sep 16, 2025, 05:13 PM UTC
- investigating Sep 16, 2025, 01:01 PM UTC
Attrax career sites are currently inaccessible. Our Engineering Team is working on identifying an issue and bringing the sites back up as soon as possible. Please accept our apologies for the inconvenience.
- investigating Sep 16, 2025, 01:02 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 16, 2025, 01:07 PM UTC
Attrax career sites are now back up, and the Engineering Team is monitoring Atttax performance.
- resolved Sep 16, 2025, 05:13 PM UTC
This incident has now been resolved. Our apologies for the inconvenience caused during this time.
Critical August 22, 2025 System slowness - issue with loading pages 3h 2m Recruiter Apps
Started Aug 22, 2025, 10:02 AM UTC· resolved Aug 22, 2025, 01:04 PM UTC
- investigating Aug 22, 2025, 10:02 AM UTC
We are currently investigating this issue.
- identified Aug 22, 2025, 11:36 AM UTC
The issue has been identified. During the investigation, the SmartTips have been disabled.
- resolved Aug 22, 2025, 01:04 PM UTC
This incident has been resolved and SmartTips have been reactivated.
Minor June 3, 2025 Interview Scheduling 1h 28m Recruiter Apps
Started Jun 03, 2025, 09:27 PM UTC· resolved Jun 03, 2025, 10:55 PM UTC
- investigating Jun 03, 2025, 09:27 PM UTC
We have identified an issue with Interview scheduling affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!
- identified Jun 03, 2025, 10:03 PM UTC
We have identified an issue with scheduling that is affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!
- monitoring Jun 03, 2025, 10:32 PM UTC
Our team has identified the issue causing the error when scheduling an interview and implemented a fix. We are now monitoring the results for any further performance issues.
- resolved Jun 03, 2025, 10:55 PM UTC
The error occurring with interview scheduling has been resolved! You can resume using the platform normally. Happy hiring!
Major May 30, 2025 System slowness 14m Recruiter Apps
Started May 30, 2025, 01:58 PM UTC· resolved May 30, 2025, 02:13 PM UTC
- investigating May 30, 2025, 01:58 PM UTC
We are experiencing system slowness, particularly on the Job details page. Our teams are currently investigating the issue.
- monitoring May 30, 2025, 02:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 30, 2025, 02:13 PM UTC
This incident has been resolved.
Critical May 6, 2025 System Performance issue 1h 53m Recruiter Apps
Started May 06, 2025, 12:42 PM UTC· resolved May 06, 2025, 02:36 PM UTC
- investigating May 06, 2025, 12:42 PM UTC
We are experiencing System issues - pages may be down or not load properly. We are currently investigating the issue.
- identified May 06, 2025, 12:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 06, 2025, 01:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2025, 02:36 PM UTC
This incident has been resolved.
Minor April 28, 2025 Newly created jobs issue 2h 23m Recruiter Apps
Started Apr 28, 2025, 02:31 PM UTC· resolved Apr 28, 2025, 04:55 PM UTC
- identified Apr 28, 2025, 02:31 PM UTC
We are experiencing issues with displaying newly created jobs - some may not appear in the search results. Our teams are actively working on it.
- resolved Apr 28, 2025, 04:55 PM UTC
The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!
Critical April 15, 2025 Job creation/publication down 50m Customer API
Started Apr 15, 2025, 11:55 AM UTC· resolved Apr 15, 2025, 12:46 PM UTC
- investigating Apr 15, 2025, 11:55 AM UTC
We are currently investigating the issue. Meanwhile, please fill out the Location manually to move forward.
- monitoring Apr 15, 2025, 12:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2025, 12:46 PM UTC
This incident has been resolved.
Critical March 26, 2025 [Report builder] down - downloading Reports issue 22m Recruiter Apps, Mobile Apps, Customer API, Marketplace API and 5 more
Started Mar 26, 2025, 09:13 AM UTC· resolved Mar 26, 2025, 09:35 AM UTC
- investigating Mar 26, 2025, 09:13 AM UTC
We are currently investigating this issue.
- monitoring Mar 26, 2025, 09:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 26, 2025, 09:35 AM UTC
This incident has been resolved.
Minor March 19, 2025 Corporate Sandbox access 1h 23m Recruiter Apps
Started Mar 19, 2025, 10:45 AM UTC· resolved Mar 19, 2025, 12:08 PM UTC
- investigating Mar 19, 2025, 10:45 AM UTC
'502 Bad Gateway' - Corporate Sandbox access Our teams are investigating this issue.
- monitoring Mar 19, 2025, 11:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2025, 12:08 PM UTC
This incident has been resolved.
Minor March 19, 2025 Report Builder latency 5h 53m Recruiter Apps
Started Mar 19, 2025, 10:09 AM UTC· resolved Mar 19, 2025, 04:02 PM UTC
- identified Mar 19, 2025, 10:09 AM UTC
We are observing some delays in delivering reports from the Report Builder. We are monitoring the situation with the DataBase.
- monitoring Mar 19, 2025, 01:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2025, 04:02 PM UTC
This incident has now been resolved and reports are updated
Minor March 3, 2025 Platform Access - "You have been blocked" message 1h Recruiter Apps
Started Mar 03, 2025, 11:48 AM UTC· resolved Mar 03, 2025, 12:49 PM UTC
- identified Mar 03, 2025, 11:48 AM UTC
Users may have experienced some access issue - error message "You have been blocked" The issue has been identified and a fix is being implemented.
- monitoring Mar 03, 2025, 12:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 03, 2025, 12:49 PM UTC
This incident has been resolved.
Major February 27, 2025 Onboarding form link issue 52m Recruiter Apps
Started Feb 27, 2025, 01:02 PM UTC· resolved Feb 27, 2025, 01:54 PM UTC
- investigating Feb 27, 2025, 01:02 PM UTC
Issue with Onboarding Activity links has been reported - some links cannot be opened
- monitoring Feb 27, 2025, 01:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 27, 2025, 01:54 PM UTC
This incident has been resolved.
Major January 30, 2025 SSO Login Not Working 6m Recruiter Apps
Started Jan 30, 2025, 04:08 PM UTC· resolved Jan 30, 2025, 04:14 PM UTC
- investigating Jan 30, 2025, 04:08 PM UTC
We are currently investigating the issue.
- monitoring Jan 30, 2025, 04:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 30, 2025, 04:14 PM UTC
This incident has been resolved.