smapOne incident

Issue by sending data and forwarding tasks

Major Resolved View vendor source →

smapOne experienced a major incident on July 15, 2025 affecting smapOne Platform, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 09:00 AM UTC
Resolved
Jul 15, 2025, 09:15 AM UTC
Duration
14m
Detected by Pingoru
Jul 15, 2025, 09:00 AM UTC

Affected components

smapOne Platform

Update timeline

  1. investigating Jul 15, 2025, 09:00 AM UTC

    We've detected issues in sending data and forwarding tasks. We're currently investigating and will solve the issues as soon as possible.

  2. investigating Jul 15, 2025, 09:01 AM UTC

    We've found the issue and will solve it in the next appr. 10 minutes.

  3. identified Jul 15, 2025, 09:02 AM UTC

    We've found the issue and will solve it in the next appr. 10 minutes.

  4. resolved Jul 15, 2025, 09:15 AM UTC

    This incident has been resolved.