smapOne incident

problems with datasources and databricks

Major Resolved View vendor source →

smapOne experienced a major incident on July 1, 2026 affecting smapOne Platform and smapOne Web App, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 07:58 AM UTC
Resolved
Jul 01, 2026, 08:39 AM UTC
Duration
40m
Detected by Pingoru
Jul 01, 2026, 07:58 AM UTC

Affected components

smapOne PlatformsmapOne Web App

Update timeline

  1. investigating Jul 01, 2026, 07:58 AM UTC

    We are currently investigate an issue with our data bricks. There may be problems with updates and synchronisation between data sources.

  2. identified Jul 01, 2026, 08:17 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 01, 2026, 08:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 01, 2026, 08:39 AM UTC

    This incident has been resolved.