smapOne experienced a major incident on June 24, 2026 affecting smapOne Web App, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
smapOne Web App
Update timeline
- investigating Jun 24, 2026, 09:07 AM UTC
We currently see errors in the communication between our Apps and their Backend. This means: - our WebApp is not usable. - Android, iOS and Windows apps work as if they are offline. We are working to find the cause and a solution.
- monitoring Jun 24, 2026, 09:17 AM UTC
We are seeing errors in the network communication between individual Azure regions. The issue appears to have since been resolved by Microsoft.
- resolved Jun 24, 2026, 09:24 AM UTC
This incident has been resolved.