Resolved after 1 day, on September 2, 2026.
Cogent reported that the issue was expected to be resolved at 9:11 GMT. https://ecogent.cogentco.com/network-status Please contact Slide Support if you are continuing to experience any connection issues.
Update timeline
- monitoring Sep 02, 2026, 06:15 PM UTC
There has been an influx of support requests related to the inability to access console.slide.tech and/or displaying intermittent connectivity of devices and agents in the console UI. We currently believe that this is due to an issue with the Cogent internet backbone on the west coast. Please see https://ecogent.cogentco.com/network-status for the latest updates.
- resolved Sep 03, 2026, 06:50 PM UTC
Cogent reported that the issue was expected to be resolved at 9:11 GMT. https://ecogent.cogentco.com/network-status Please contact Slide Support if you are continuing to experience any connection issues.
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