Slack incident

Feature Degradation Affecting the Receipt of Emails in Slack

Minor Resolved View vendor source →

Slack experienced a minor incident on July 28, 2026 affecting Apps/Integrations/APIs, lasting 20h 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 02:13 AM UTC
Resolved
Jul 28, 2026, 11:09 PM UTC
Duration
20h 55m
Detected by Pingoru
Jul 28, 2026, 02:13 AM UTC

Affected components

Apps/Integrations/APIs

Update timeline

  1. identified Jul 28, 2026, 02:13 AM UTC

    We're currently investigating an issue affecting users' ability to receive incoming emails into Slack, caused by some issues with our email ingestion pipeline. We're sorry for any inconvenience this is causing, our team is actively working on a fix and we'll share an update as soon as we have more information.

  2. identified Jul 28, 2026, 03:25 AM UTC

    We identified the cause of the issue preventing users from receiving incoming emails. We are deploying a fix and will share a further update once deployment and verification are complete.

  3. investigating Jul 28, 2026, 03:43 AM UTC

    The fix has been successfully deployed, and validation is now complete. The issue preventing users from receiving incoming emails into Slack is fully resolved, and normal service functionality has been restored. We apologize for any disruptions to your day.