Skyhigh Security incident

Incident - Performance Degradation: NRT DLP Event Processing.

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on April 28, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-eu (production-eu), lasting 5h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 02:35 PM UTC
Resolved
Apr 28, 2026, 07:36 PM UTC
Duration
5h 1m
Detected by Pingoru
Apr 28, 2026, 02:35 PM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)production-eu (production-eu)

Update timeline

  1. identified Apr 28, 2026, 02:35 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 28, 2026, 02:37 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 28, 2026, 07:36 PM UTC

    Incident resolved