Skyhigh Security experienced a minor incident on April 24, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 293 (Ashburn VA SWG PoP 293), lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Skyhigh SWG (Skyhigh SWG)293 (Ashburn VA SWG PoP 293)
Update timeline
- investigating Apr 24, 2026, 09:45 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Apr 24, 2026, 09:46 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Apr 24, 2026, 12:37 PM UTC
Incident resolved