Skyhigh Security incident

Incident - Service Degradation: Web analytics Interface via Skyhigh Security UI

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on April 10, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-us (production-us) and 1 more component, lasting 5h 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 07:42 PM UTC
Resolved
Apr 11, 2026, 01:38 AM UTC
Duration
5h 55m
Detected by Pingoru
Apr 10, 2026, 07:42 PM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)production-us (production-us)production-eu (production-eu)

Update timeline

  1. identified Apr 10, 2026, 07:42 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 10, 2026, 07:44 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Apr 10, 2026, 07:53 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. resolved Apr 11, 2026, 01:38 AM UTC

    This issue is resolved.