Skyhigh Security incident

Incident - Loss of DSPM events in EU region

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on April 9, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-eu (production-eu) and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 09:45 AM UTC
Resolved
Apr 09, 2026, 10:25 AM UTC
Duration
40m
Detected by Pingoru
Apr 09, 2026, 09:45 AM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)production-eu (production-eu)Data Loss Prevention (Data Loss Prevention)

Update timeline

  1. identified Apr 09, 2026, 09:45 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 09, 2026, 10:00 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 09, 2026, 10:25 AM UTC

    Issue has been resolved